Terms of service

Welcome to Denver Print Works! These Terms of Service ("Terms") govern your use of our website, online store, and services offered through our Shopify platform. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you must not use our services.

1. General Information

  • Business Name: Denver Print Works LLC
  • Address: 4755 Lipan Street, Denver CO 80211, United States
  • Contact Information:

These Terms apply to all users of our site, including browsers, vendors, customers, and merchants.

2. Use of Our Services

You may use our services only as permitted by law and these Terms. Misuse or unauthorized use of our services is strictly prohibited.

Eligibility

  • You must be at least 18 years of age to use our services.
  • By placing an order, you confirm that all information provided is accurate and truthful.

Prohibited Activities

You agree not to:

  • Use our products or services for unlawful purposes.
  • Violate intellectual property rights, including trademarks or copyrights.
  • Engage in fraudulent or deceptive practices.

3. Orders and Payments

Order Acceptance

We reserve the right to accept or reject any order for any reason, including:

  • Unavailability of materials.
  • Errors in product or pricing information.

Payment Terms

  • All payments must be made through Shopify's payment processing system.
  • We accept major credit cards and other payment methods as listed on our platform.
  • Orders will not be processed until payment is confirmed.

Pricing

Our pricing is clearly outlined on the product pages. Any additional fees (e.g., shipping, taxes, or customization charges) will be disclosed during the checkout process.

4. Custom Orders

For custom printing orders, the following terms apply:

  • Design Approval: Customers are responsible for reviewing and approving all proofs. Approved designs are final and cannot be modified after production begins.
  • Setup Fees: A one-time file setup fee applies to all custom orders.
  • Material and Finishing Options: Prices vary based on materials, finishing layers, and additional features (e.g., embossing, holographic finishes).

5. Shipping and Delivery

Shipping

  • We ship orders to the address provided at checkout. Ensure accuracy, as we are not responsible for delivery errors due to incorrect addresses.
  • Shipping times are estimates and may vary based on the carrier and destination.

Delays

We are not responsible for delays caused by carriers, natural disasters, or other circumstances beyond our control.

6. Returns and Refunds

Due to the customized nature of our products:

  • All Sales Are Final: We do not accept returns or exchanges for custom orders.
  • Defective Products: If your order is defective or incorrect, contact us within 7 days of delivery at info@denverprintworks.com. Provide your order number and photos of the issue.
  • We reserve the right to assess and approve refunds or replacements on a case-by-case basis.

7. Intellectual Property

All content, designs, and materials on our platform are the property of Denver Print Works or licensed to us. You may not reproduce, distribute, or otherwise exploit any content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Denver Print Works shall not be liable for indirect, incidental, or consequential damages.
  • Our liability for any claim is limited to the amount paid for the affected order.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. The latest version will be posted on our Shopify store. Your continued use of our services after changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States.

12. Contact Us

If you have questions about these Terms, please contact us at:

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.